In order to get more feedback from users, I've decided to start a new thread regarding this topic. I currently have two websites hosted on GoDaddy and both of them are having problems with the password retrieval funciton.  Since my zb account seems to be working, I think Haneul is right that it could be a GoDaddy issue.  Unfortunately, the GoDaddy technical support has not been helpful to this point.

I was wondering if anyone else is having similar problems or if someone is familiar with GoDaddy's hosting control panel to make this work.  Since GoDaddy is one of the largest hosting companies in the world, I think this is an issue worth looking into.  Any help would be greatly appreciated.